Who we are
Our website address is: http://helpforbrokenhearts.com.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
HelpForBrokenHearts.com, is committed to protecting your privacy. We created this Privacy Policy in order to demonstrate that commitment and to enhance the confidence of visitors to our website (the “Site”). All information that you voluntarily submit to us will be electronically delivered to our web servers in the United States.
BY USING THIS SITE YOU CONSENT TO THE TRANSFER OF THIS INFORMATION AND TO OUR USE OF SUCH DATA AS OUTLINED IN THIS POLICY.
Site Owner and Data Controller Contact Information:
HelpForBrokenHearts.com
12191 W. Linebaugh Ave. Ste. #787
Tampa, FL 33626
TYPES OF INFORMATION COLLECTED
We collect two types of information:
1.Traffic Data.
Our Site automatically recognizes the following non-personally identifiable information when you visit the Site: (i) IP address; (ii) domain server; (iii) type of computer; and (iv) type of web browser (collectively “Traffic Data”). Traffic Data is anonymous information that does not personally identify you, but is helpful for marketing purposes and for improving your experience on the Site. We use this information to examine our traffic in aggregate and to ensure the security of the data and our infrastructure.
Personal Data is collected via:
Google Analytics – Tracks site user cookies and usage data.
AWeber: Tracks the email address and first and last name of users who actively register for the site’s newsletter.
WordPress: Tracks User ID, User IP address, Event Timestamp, Blog ID, Data entered in comment and feedback boxes, Browser Language, and Device and Country Code.
2.Personal Information Collected.
In order for us to fully serve you and for you to fully access certain services that we offer via the Site, we require you to provide us with information that personally identifies you or your company (“Personal Information”). For example, we require accurate Personal Information to, among other things, sign up for our e-newsletter, submit a consultation request, or send us your feedback.
Personal Information may include: (i) contact data (such as your name, job title, occupation, phone number, company name, company address, mailing and e-mail addresses); (ii) financial data (such as your account or credit card number); (iii) demographic data (such as your zip code, age and income); and any data you might enter directly into a “feedback” or “comment box. If you communicate with us by e-mail, post messages anywhere on our site or complete online forms and/or surveys, any information provided in such communications may be collected as Personal Information.
Our use of this Personal Information is set forth below.
SUBMITTING PERSONAL INFORMATION IS YOUR CHOICE.
You may choose not to provide us with any Personal Information. In such an event, you can still access and use much of the Site; however you will not be able to access and use those portions of the Site that require your Personal Information.
USE OF PERSONAL INFORMATION COLLECTED
The Personal Information you enter on this Site is used to respond or contact you when necessary and to provide our visitors with a better Internet experience. When you register for additional information from HelpForBrokenHearts.com, subscribe to our newsletter, or attend certain online events, we collect certain Personal Information from you including your name, address, email address, telephone number, and any content you voluntarily provide via a content or feedback box.
From time to time, we aggregate Personal Information entered into our Site in order to identify our demographic audience (collective characteristics/ behavior) and to measure overall interest in specific areas of the Site. By aggregating the Personal Information into a form whereby we can no longer personally identify you, we are allowed to analyze how and where to best use our resources without impinging on your privacy. HelpForBrokenHearts.com, does not sell, rent or lease our customer lists to third parties.
Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private unless such disclosure is necessary to comply with the law, a court order or legal process and/or protect our rights or property.
SECURITY OF PERSONAL INFORMATION
Your Personal Information is stored on secure web servers via Accessible Web Design, www.joedolson.com. This website is a secure site with SSL Protocol. However, while we take efforts to ensure the integrity and security of our network and systems, we cannot absolutely guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information.
ENEWSLETTER SUBSCRIPTION INFORMATION
If you would like to unsubscribe from a particular HelpForBrokenHearts.com mailing list, simply click on the opt-out link provided in the message you receive via email or write to us at info(at)helpforbrokenhearts.com. You can also contact us via phone at 800-771-0116 or mail at 12191 W. Linebaugh Ave. Ste. #787, Tampa, FL 33626.
OTHER LIMITS TO YOUR PRIVACY
The Site contains links to other websites. We are not responsible for the privacy practices or the content of such websites. At times, we may make chat rooms, forums, message boards, and news groups available to you. Please understand that any information that is disclosed in these areas becomes public information. We have no control over its use and you should exercise caution when deciding to disclose your Personal Information.
CHILDREN’S PRIVACY
HelpForBrokenHearts.com and this Site do not knowingly collect personally-identifiable information from children under age 13. And, this Site is not intended for children under the age of 18. If you are under 18, you must ask a parent for permission prior to using, or submitting any information to, this Site.
RIGHT TO CHANGE PRIVACY POLICY
We reserve the right, at any time and without notice, to add to, change, update or modify this Privacy Policy, simply by posting such change, update or modification on the Site. Any such change, update or modification will be effective immediately upon posting on the Site. The information in this policy relates to all users, worldwide.
CONTACT FOR PRIVACY INQUIRIES
If you have any questions or concerns about this Privacy Policy please contact us at 800-771-0116, or via info@helpforbrokenhears.com, and we will be happy to assist you.
Effective as of 8/1/24.